Refund policy
Refunds will only be issued if the delivered product is damaged and the customer does not want a replacement. In all other cases, a store credit will be issued to the customer. Please note that slight variation in color will not be considered a manufacturing defect.
REPLACEMENT POLICY
Can I exchange my order?
Any product purchased from Naari online store can be exchanged within 7 days of delivery if:
- The product(s) delivered is faulty, damaged or defective.
- The received product(s) differs from the original order.
- Anything is missing from the product(s).
For the avoidance of doubt, minor variations in the color of the product (in comparison to digital shoot images) will not be considered a manufacturing defect, as such variations are a normal outcome during the manufacturing process.
